Privacy Policy

Privacy Policy
Effective Date: July 12, 2025
Company Name: Reliable Repairs ATL LLC
Website: www.AtlHomeRepair.net
Contact: homerepairatlanta@gmail.com | 404 736 9907

1. Introduction

Reliable Repairs ATL LLC ("we," "us," or "our") respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our business, including through our website, phone calls, emails, text messages, and in-person services.

2. Information We Collect

We may collect the following types of information:

• Personal      Information: Name, address, phone number, email address, service      location, and payment details.
• Service      Details: Notes about repairs requested, property condition,      before-and-after photos (with consent).
• Communication      Records: Emails, calls, and text messages related to services,      scheduling, or estimates.
• Website      Data (if applicable): IP address, browser type, and site usage      information via cookies.

3. How We Use Your Information

We use your information to:

• Schedule      and deliver home repair services
• Provide      estimates, invoices, and receipts
• Respond      to your questions or service requests
• Send      service reminders or follow-ups
• Improve      customer service and business operations
• Comply      with legal obligations (e.g., tax or insurance purposes)

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Trusted      service providers (e.g., subcontractors) who assist in completing your      repairs
• Payment      processors to handle transactions securely
• Legal      authorities, if required by law, subpoena, or legal process

5. Your Privacy Choices

You can:

• Request      a copy of the data we have about you
• Ask us      to correct or delete your information
• Opt      out of marketing or reminder texts/emails by replying "STOP"

To make any of these requests, contact us at:
📧homerepairatlanta@gmail.com

6. Data Security

We take appropriate measures to protect your information, including secure storage, encryption, and limiting access only to authorized personnel. However, no method of transmission over the internet or storage is 100% secure.

7. Children's Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted with the new effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Reliable Repairs ATL LLC
📧homerepairatlanta@gmail.com
📞404 736 9907